All prices on the website are VAT inclusive, for 1 product, and do not include delivery.
To contact us regarding your order, please email [email protected], quoting the date, ID or email of your order.
The E-Shop currently operates only in Bulgaria, and we can deliver your order only if you provide a valid Bulgarian phone number to contact you. Our team will dispatch your order with Cash on Delivery. You will need to cover the delivery expense. Currently we do not offer any other methods for payment or delivery.
We work with Speedy. We will dispatch your order within Sofia with City Courier – 2 days, and for other locations within Bulgaria – using the Economy service. 20% discount applies to all delivery services, while keeping the standard terms and conditions of delivery. The delivery price will be between 3.50 BGN and 7 BGN, depending on the destination, the products ordered, and whether you’ve chosen a Speedy office or a delivery to your door.
You will receive an automatic email notification when your order has been processed and handed to the couriers for delivery. After that, you can look out for Speedy’s SMS notification according to their standard service and delivery times. Please also check your Spam / Junk folder.
The standard time to process and deliver your order will be around 2 weeks from the date on which you placed your order. There can be further delays around the Christmas period and around multiple official holidays in Bulgaria.
Currently we cannot guarantee express delivery due to the limited numbers we have on stock.